Privacy Policy

Last Updated: 01-Oct-2024

At Madcodres Technologies LLP, we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Amazing Biz ERP Cloud software and related services.

1. Information We Collect

When you use Amazing Biz, we may collect the following types of information:

• Personal Information: Such as your name, company name, email address, phone number, billing information, and payment details when you sign up for our services.
• Business Data: Information related to your company operations, such as transaction records, inventory data, employee details, customer lists, and any other business-related information entered into the system.
• Usage Data: Information about how you use our software, such as login times, device information, and IP addresses.
• Cookies and Tracking Data: We may collect cookies and similar tracking technologies to analyze usage patterns and enhance your experience on our platform.

2. How We Use Your Information

We use your information to:

• Provide and maintain our Amazing Biz ERP Cloud services.
• Facilitate billing, payments, and account management.
• Respond to your support requests and inquiries.
• Enhance and improve the functionality of our software.
• Ensure compliance with applicable laws and regulations, including Saudi VAT compliance and data protection requirements.
• Communicate important updates, product improvements, and promotional offers.

3. Data Security

We take the security of your data seriously. Amazing Biz uses industry-standard encryption protocols to protect your personal and business data. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• With Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support platforms.
• Legal Compliance: We may disclose your data if required by law, such as to comply with legal processes, enforce our terms and conditions, or protect the rights, property, or safety of Madcodres Technologies LLP, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners to continue providing the services.

5. Your Data Rights

As a user of Amazing Biz, you have the right to:

• Access and update your personal information.
• Request deletion of your account and associated data.
• Object to the processing of your personal data for marketing purposes.
• Request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your personal and business data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your data at any time, subject to any legal obligations or legitimate interests we may have in retaining it.

7. International Data Transfers

If you are accessing Amazing Biz from outside of India, your data may be transferred to and processed in India or other countries where our servers are located. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Third-Party Links

Our software may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party services you interact with through our platform.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you of significant updates. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us at:

• Madcodres Technologies LLP
• 3rd Floor, SDF Building, Kinfra Techno Industrialpark, Calicut University PO Kakkanchery, Malappuram, Kerala 673635, India
• Email: info@madcodres.com
• Phone: +91 9544183368